Customer Service

SABRE's customer service goal is simple:

We are committed to providing our customers total satisfaction. Every time. Guaranteed.

Email us at customersupport@sabrered.com

Call Customer Service (800) 325-9568 between 7:30am – 4:30pm CST Mon – Fri.

Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.

Security Equipment Corporation
1-636-343-0200
(800) 325-9568
Fax: (636) 343-1318

ISO 9001:2015 Certified

SABRE offers limited warranties for certain products as specified below. 

Products that have been abused or lost, have suffered damage to the unit from being dropped, thrown, slammed in a door, run over, or manipulated in any way are not covered by SABRE's warranty. 

  • Pepper Sprays and Gels: All pepper sprays are warrantied through their expiration date (found on the canister) for manufacturing defects ONLY. 

  • Alarms: All alarms have a 90-day limited warranty due to manufacturing defects.

  • Stun Guns: Stun guns come with a 2-year warranty covering manufacturing defects ONLY. You must register for the warranty at www.sabrered.com/stun-gun-warranty. Failing to register the warranty within 90 days of purchase will void the warranty. Authorization is required prior to returning the item.

  • SL7 Pepper Spray Launcher: SL7 Launcher comes with a 2-year warranty covering manufacturing defects ONLY. You must register for the warranty at www.sabrered.com/launcher-warranty. Failing to register the warranty within 90 days of purchase will void the warranty. Authorization is required prior to returning the item.

For more information about product warranties, please visit our Product Warranty page.